Our Maxim – Enviable Quality Topped with Superlative Service

Wall Add is a group of enthusiasts who believe in delivering a rewarding experience to its customers with every purchase. We take immense pride in the quality of our products and prompt customer service. Our core belief is centered on achieving high customer satisfaction and unswerving brand recall. Our customer-centric approach starts with our customers – from assessing their order requirements to wallpaper production & shipping to after-sales support. It’s an end-to-end approach that always keeps our customers at the forefront.

Customized Production and Shipping Process for Our Discerning Customers

Analysis of Customer Needs
We tirelessly strive to deliver the best product in terms of quality and price. Our team works meticulously to interpret each order specification provided by our customers. We create customized wallpapers after analyzing parameters such as size, image details, height-width ratios, and more.

Print-On-Demand Module
Wall Add follows a Print-On-Demand model. Our products are bespoke, specifically tailored to meet your personalized requirements. Customer requests are assessed, scrutinized, and customized to match the exact specifications of the order. We deliver precisely what you want and how you like it.

Stringent Quality Checks at Critical Points
From color checks to image examinations, we employ stringent quality checks at crucial stages to ensure a flawless product. We promise a quality transaction, meeting even the most challenging customer demands and delivering on time. Our packaging process is also designed to ensure that products arrive in perfect condition. Our wallpapers are carefully wrapped in thick bubble wrap and placed in sturdy cardboard boxes, ensuring the product’s safety during transit.

Customer-Oriented Shipping Process
Customer satisfaction is our priority. We strive to give you the best purchase experience. Our wallpaper shipping process follows a customer-focused approach. With our FREE Shipping Policy in Australia, we guarantee that our customers do not incur any additional shipping costs for orders placed through our e-commerce portal. We offer a doorstep delivery service, delivering your wallpaper to any address you specify. Orders are managed and dispatched within 2–3 weeks from the date of order confirmation.

For any queries, please call us at +61 470133725.

Wallpaper Installation Services Available
To ensure a seamless experience, Wall Add also offers professional wallpaper installation services to help you enjoy your new decor without any hassle.